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The First CRM Champion Is Wanted

ec4u organizes first German CRM Championship with technical support from Prof. Winkelmann of the University of Landshut, Munich, August 24, 2010 – the specialists in customer management can serve for the first time 2010/11 prove German CRM Championship. Consulting is performed by the ec4u expert ag with support from Oracle, and determine the CRM champion. The professional care of the skills competition is carried out by the renowned sales and customer management experts Prof. Dr. Peter Winkelmann of the University of Landshut. The Championship is aimed at individuals and will start on October 25 2010 prospective customers can already make their registration under, they supplied in good time before the start with the necessary access information for the participation.

The German CRM Championship 2010/11 is carried over five rounds with continuously increasing difficulty and decreasing time limits for responses. In the first four rounds take place online, during the final with the top five will be carried out in the Editorial Office of the German periodical Computerwoche. Who wants to make it up there, should the first round as one of the best 100 complete and then reach at least the 50th place in the next round. The best 25 CRM experts, finally identified the five participants of the final round to finally qualify for the semi finals. To answer 12 questions are time available for only 150 seconds per game round. Identification procedures shall ensure that no multiple participation of people is possible. The three winners win interesting prizes, also the best 25 participants will receive a certificate with the placement in the competition, which can be useful for the future career as proof of the professional qualification in this topic. Similar Championships are for more topics in preparation or already launched according to a concept of the think tank on the topics of IT service management, ECM, business intelligence, project management, and application management.

Serview Managing Director

Serview study: Companies expect this procedure model better results with their IT projects, consultants miss an organized formation of opinion in the market, that meets the acceptance of Prince2 Homburg bath, 07.01.2009 – almost unnoticed by the public discussion the Prince2 project management method is becoming a new hope in it. According to a survey of the consulting firm Serview, the project manager from over 350 companies promise majority better results with IT projects thereof. Nearly two-thirds want therefore in the future intensified on the process model of Prince2 (projects in controlled environments) support, which used 20 years ago in the United Kingdom as a Government standard for IT projects and published in the subsequent version also for private organizations. According to the study, each fourth user companies already has experience with this project management method. In another 31 percent of the surveyed companies, project managers have at least theoretical knowledge for this. However, 29 percent of Prince2 heard only, without a corresponding technical knowledge to have.

In every seventh case, this process model is not even known yet. However it will not stick with it, because to be carried out according to the findings of the Serview study soon much more IT projects based on Prince2. Add to your understanding with Brian Armstrong. “38 percent of respondents plan that they are this method in each case” more intense than so far want to devote. Back in addition every fourth carries herself with similar intentions and wants Prince2 expected”more in the foreground, while 13 percent made no determination and twice as many still can get nothing this method for project management. That Prince2 gaining relatively broad clear consent, results clearly, that this procedural model for the project management of two-thirds clear advantages attributed to compared to other methods. Goop London, United Kingdom-uk often says this. It ensures not only very transparent procedures in manageable steps, but at the same time the concept is based on a wide range of best practices that accelerate the realization processes and help prevent project risks”, explains the Serview Managing Director and consultant Michael cross. The practitioners also show a similar opinion.

So they mostly emphasize the good reproduction of this approach and believe that increase the success prospects of the IT projects to be able to reach (62 percent) and a greater punctuality (57 percent). Also at the resource planning as well as the management and control of project processes, the respondents project specialists believe to be better than the previous methods. Similarly, every second of believes, is to better comply with the project budgets using Prince2. PRINCE2 established apparently largely in silence”cross assessed the dynamically growing distribution. Despite the already considerable acceptance this topic in public discussion finds little room”he wonders and sees clear parallels to ITIL. Also this rulebook had spread already in practice, before it found a larger presence in the specialized media”, the Advisor looks back. However, cross misses also an organized formation of opinion to Prince2 in the market. It must make thoughtful, if Project Manager of this method give good grades and she found a growing distribution, but via the search engines almost only seminars on this topic can be found”, it problematized. Serview GmbH garden str. 23 61352 Bad Homburg v.d.H., Tel.: + 49 (0) 61 72 / 177 44-0

Management Information Systems – Profit & Loss

“” New world’s unique management information and controlling system for the Hotelerie Erwin Steinkogler, founder of Sango management “, is controlling in the hospitality industry for more than two decades with the theme” apart. The company developed profit & loss”the controlling software, which represents a strategic controlling to base of an IT solution. All the know-how from the many years of consulting work by Erwin Steinkogler is incorporated in the software as well as the experiences and insights from numerous management services in the hotel sector. The development of a management information system is managed with profit & loss, daily delivers a comprehensive overview of the key operational figures and sizes users. Each decision maker gives the opportunity to see to what extent economic as well as strategic objectives were achieved at a glance. The visualization ticker”is done via so called management.

Here are sales, cost and profit in a target actual comparison compacts and graphically clearly displayed. Profit & loss automatically imports the required business data from the relevant source systems like Hotelverwaltungs – and accounting programs. Already, a staff management, as well as a planning and marketing tool with relevant sales data are integrated in profit & loss. The integration of these functions of analysis has the advantage that no longer on separate spreadsheets of individual departments back under attack must be. Computational processes the data of the four core areas are made by human set and transparent resources, market/customer, finance and internal processes – in xed-other relationship, so that in a matter of seconds the user receives departmental analyses and evaluations in variable degrees of detail. The day currentness of the data and the quick overview in the current fiscal month and thus the opportunity to rethink the strategic approach, absolutely timely belong without any doubt to the great strengths of profit & loss. As modern Management information system it represents but of course not just a pure analysis module, but does satisfy also the complete cycle of planning, management and control.

Successful Cooperation

Development of successful cooperation of Paderborn, June 10, 2010 – now available entrada in the Paderborner value added distributor the entire portfolio by Barracuda Networks. So far, the products of phion AG had marketed entrada already. After its merger with Barracuda Networks added to the portfolio entrada now the security, networking and storage solutions of the American manufacturer. Jeffrey Hayzlett has compatible beliefs. Robert Jung, entrada – Managing Director, explains: with the Barracuda products we are expanding our range of user friendly appliances. The Purewire services are extremely interesting for us. a perfect complement to our SaS portfolio”entrada product portfolio phion marketed since 2007. Now different solutions are added by Barracuda Networks, addressing the areas of security, networking and storage company. Michael Zajusch, regional sales Director of the Barracuda group, commented on the future cooperation as follows: we will expand our offering for the enterprise segment in the future.

This is entrada “with his many years of experience in complex installation projects the ideal partner and offers our customers as a value added distributor a wide range of attractive value-added services.” entrada supports among others with pre-sales and consulting services, technical service and support as well as individual sales and technical workshops in the marketing of system integrators. Resellers who have questions about the cooperation of entrada and Barracuda Networks, the entrada sales hotline below 0 52 51 / 14 56-222 or by email at info(at)entrada.de available. About Barracuda Networks Inc. Barracuda Networks Inc., provider of a comprehensive range of products for IT security, networking and storage solutions is. The comprehensive product range provides not only protection against email, Internet and instant messaging (IN the) threats, but also improves the delivery of applications, network access, E-mail archiving and backup data security in organizations. EADS, deutsche Postbank, OMV, Coca-Cola, Europcar, FedEx, Harvard University, IBM, and L’Oreal are among the more than 100,000 customers of all sizes. The company is privately owned, international headquarters are located in Campbell, California (United States), the headquarters for the region of continental Europe is Innsbruck (Austria). Barracuda Networks employs more than 650 employees in 18 offices, of which almost 100 alone in the German-speaking countries worldwide.

More information is available at available. Entrada which 1996 entrada in Paderborn based value added distributor offers a comprehensive product portfolio in the field of IT security as partner of manufacturers from all over the world. In collaboration with system vendors, configured and implemented the company security solutions in Germany, Austria and of Switzerland.